Quality Tested

A Testing Regimen Developed for Customer Satisfaction

Our products undergo a testing regimen that is establishing the benchmark and exceeding the industry’s most rigid testing expectations. Ergotron strives to provide the highest levels of trouble-free field performance and unsurpassed product longevity, delivering peace of mind to both resellers and customers.

Testing Strategy for Ergotron Products

Research & Development	Design Verification	Quality Control
New Lift Technology New Product Concepts Advanced Materials	Verification of Performance Reliability and Cycle Counts Robustness and Safety Stability Tip Tests Shipping/Packaging Tests Certifications	In-Process Quality Control Finished Good Quality Control Outgoing Quality Control Audits Reliability and Safety Tests

The Goal

Five-star ratings in customer satisfaction

What is Unique About Ergotron Products?

• Up to 10,000-cycle test applied to lift mechanisms, ensuring years of trouble-free height adjustment; all product functions are endurance tested to expected life of the product
• 100% functional test for every product
• Cycle testing performed on sample basis per product reliability criteria
• Common laboratory capabilities in USA and China
• Factory OHSAS 18001:1999 certification
• Company-wide ISO 9001:2008 certification
• Quality control requirements are fully documented and controlled...
  This ensures a comprehensive assessment of production from beginning to end
• Load Testing...
  4x load test (beyond requirements of UL) ensures product safety for the rigors of public use
• Medical Electrical Testing to UL/EN/IEC 60601-1 and other int’l standards...
  The only open-architecture carts in the industry certified at both the power and cart level
• Environmental Certifications...
  ISO:14001 all facilities; RoHS compliance for all products since 2006, which includes a detailed compliance system of routine product testing—(RoHS tester at China manufacturing facility adds extra assurance that products are free of harmful substances like lead and mercury); WEEE compliance for powered products; Reach compliant

Cycle Motion Tests

Ergotron knows you expect a product to work trouble free for a long time. To ensure the utmost confidence in our designs, Ergotron performs a rigorous test where height-adjustable products are subjected to continued lift/lower motion over thousands of cycles.

Each cycle equates to moving a lift-engine from its lowest position to its highest position and then back again. So when a product passes a 10,000-cycle test, it has been physically moved up and down 10,000 times!

What does this mean? In the case of the LX Arm, for example, to reach 10,000 cycles a user would need to move their display through the arm’s full 13" (33 cm) height range over five times a day over a five-year period. That is unlikely to happen, but Ergotron always errs on the side of safety.

Certification Example: StyleView®
Entire Power System	Cart Mechanics
StyleView is completely certified—at both the power and cart levels—making it unique.

Certification Is a Priority

Ergotron is certified in accordance with ISO 9001:2008. This certification demonstrates Ergotron’s commitment to employing best-practice procedures in its facilities.

One reason for attaining this ISO certification is because Ergotron takes safety very seriously. And that is why we go a step further and emphasize complete certification of many of our products. For example, StyleView Carts are fully certified to UL/EN/IEC 60601-1 and CAN/CSA C22.2 No.601.1 M90 standards that regulate Electrical Medical Devices. This means the entire power system AND the cart itself are certified by a Nationally Recognized Testing Laboratory (NRTL). Full cart certification eliminates any fear of EMI (Electromagnetic Interference) and controls leakage to NFPA levels.

Look for the sticker: Certified carts display a label on their outside as proof of certification. Ergotron’s StyleView has it—for the entire cart!