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Professional-Grade Testing

Quality that Lasts

Our products undergo extensive testing that exceeds the industry’s most rigid quality expectations. Insight-driven industrial design combined with engineered ergonomics and uncompromising quality and safety delivers long-lasting products and peace of mind to resellers and customers.

 

Research & Development

  • New Lift Technology
  • New Product Concepts
  • Advanced Materials
 

Design Verification

  • Verification of Performance
  • Reliability and Cycle Counts
  • Robustness and Safety
  • Stability Tip Tests
  • Shipping/Packaging Tests
  • Certifications
 

Quality Control

  • In-Process Quality Control
  • Finished Good Quality Control
  • Outgoing Quality Control Audits
  • Reliability and Safety Tests

What is Unique About Ergotron Products?

  • 100% functional test for every product
  • Cycle testing performed on sample basis per product reliability criteria
  • Common laboratory capabilities in USA and China
  • Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facility ISO 45001:2018 certification affirming a healthy and safe working environment
  • Eagan, MN USA (1181 Trapp Road, Eagan, MN 55121) and Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facility QMS certification to ISO 13485:2016 points to a robust quality management system overseeing our healthcare product manufacturing
  • Eagan, MN USA (1181 Trapp Road, Eagan, MN 55121); Amersfoort, Netherlands (Stationsstraat 77, 3811 MH, Amersfoort, The Netherlands); and Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facilities’ individual certification to ISO 9001:2015 showcases our commitment to best practices in all facilities
  • Quality control requirements are fully documented and controlled: This ensures a comprehensive assessment of production from beginning to end
  • Load Testing: 4x load test (beyond requirements of UL) ensures product safety for the rigors of public use
  • Medical Electrical Testing to UL/EN/IEC 60601-1 and other int’l standards: The only open-architecture carts in the industry certified at both the power and cart level
  • Environmental Certifications: ISO:14001; 2015 (Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facility only); RoHS compliance for all products since 2006, which includes a detailed compliance system of routine product testing—(RoHS tester at Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) manufacturing facility adds extra assurance that products are free of harmful substances like lead and mercury); WEEE compliance for powered products; Reach compliant
  • Up to 15,000-cycle test applied to lift mechanisms, ensuring years of trouble-free height adjustment; all product functions are endurance tested to expected life of the product

Cycle Motion Tests

Ergotron knows you expect a product to work trouble free for a long time. To ensure the utmost confidence in our designs, Ergotron performs a rigorous test where height-adjustable products are subjected to continued lift/lower motion over thousands of cycles.

Each cycle equates to moving a lift-engine from its lowest position to its highest position and then back again. So when a product passes a 15,000-cycle test, it has been physically moved up and down 15,000 times!

What does this mean? You have a quality product that has been thoroughly tested thru all aspects of its function. In the case of the TRACE Monitor Mount, for example, to reach 15,000 cycles a user would need to move their display through the arm’s full 11" (28 cm) height range about three times a day over a 15-year period. That is unlikely to happen, but Ergotron always errs on the side of safety.

Motion Cycle Test with TRACE Monitor Mount

Certification Is a Priority

Ergotron’s QMS in the Eagan, MN USA (1181 Trapp Road, Eagan, MN 55121); Amersfoort, Netherlands (Stationsstraat 77, 3811 MH, Amersfoort, The Netherlands); and Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facilities are certified in accordance with ISO 9001:2015. This certification demonstrates Ergotron’s commitment to employing best-practice procedures in its facilities. Furthermore, our Eagan, MN USA (1181 Trapp Road, Eagan, MN 55121) and Dongguan, China (The 3rd Industrial Zone, Juzhou, Shijie Town, Dongguan, Guangdong, China) facilities’ QMS certification to ISO 13485:2016 points to a robust quality management system overseeing our healthcare product manufacturing.

One reason for attaining this ISO certification is because Ergotron takes safety very seriously. And that is why we go a step further and emphasize complete certification of many of our products. For example, Ergotron medical carts are fully certified to UL/EN/IEC 60601-1 and CAN/CSA C22.2 No.601.1 M90 standards that regulate Electrical Medical Devices. This means the entire power system AND the cart itself are certified by a Nationally Recognized Testing Laboratory (NRTL). Full cart certification eliminates any fear of EMI (Electromagnetic Interference) and controls leakage to NFPA levels.

Look for the sticker: Certified carts display a label on their outside as proof of certification. Ergotron has it—for the entire cart!

Ergotron Carts - Entire Power System

Entire Power System

Our medical carts are certified—at both the power and cart levels.

Ergotron Carts - Entire Mechanical System

Cart Mechanics