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Professional-Grade Testing

Quality that Lasts

Our products undergo extensive testing that exceeds the industry’s most rigid quality expectations. Insight-driven industrial design combined with engineered ergonomics and uncompromising quality and safety delivers long-lasting products and peace of mind to resellers and customers.

 

Research & Development

  • New Lift Technology
  • New Product Concepts
  • Advanced Materials
 

Design Verification

  • Verification of Performance
  • Reliability and Cycle Counts
  • Robustness and Safety
  • Stability Tip Tests
  • Shipping/Packaging Tests
  • Certifications
 

Quality Control

  • In-Process Quality Control
  • Finished Good Quality Control
  • Outgoing Quality Control Audits
  • Reliability and Safety Tests

What is Unique About Ergotron Products?

  • 100% functional test for every product
  • Cycle testing performed on sample basis per product reliability criteria
  • Common laboratory capabilities in USA and China
  • China facility ISO 45001:2018 certification affirming a healthy and safe working environment
  • USA and China facility ISO 13485:2016 certification pointing to a robust quality management system overseeing our healthcare product manufacturing
  • Company-wide ISO 9001:2015 certification showcasing our commitment to best practices in all facilities
  • Quality control requirements are fully documented and controlled: This ensures a comprehensive assessment of production from beginning to end
  • Load Testing: 4x load test (beyond requirements of UL) ensures product safety for the rigors of public use
  • Medical Electrical Testing to UL/EN/IEC 60601-1 and other int’l standards: The only open-architecture carts in the industry certified at both the power and cart level
  • Environmental Certifications: ISO:14001; 2015 (China facility only); RoHS compliance for all products since 2006, which includes a detailed compliance system of routine product testing—(RoHS tester at China manufacturing facility adds extra assurance that products are free of harmful substances like lead and mercury); WEEE compliance for powered products; Reach compliant
  • Up to 15,000-cycle test applied to lift mechanisms, ensuring years of trouble-free height adjustment; all product functions are endurance tested to expected life of the product

Cycle Motion Tests

Ergotron knows you expect a product to work trouble free for a long time. To ensure the utmost confidence in our designs, Ergotron performs a rigorous test where height-adjustable products are subjected to continued lift/lower motion over thousands of cycles.

Each cycle equates to moving a lift-engine from its lowest position to its highest position and then back again. So when a product passes a 15,000-cycle test, it has been physically moved up and down 15,000 times!

What does this mean? You have a quality product that has been thoroughly tested thru all aspects of its function. In the case of the TRACE Monitor Mount, for example, to reach 15,000 cycles a user would need to move their display through the arm’s full 11" (28 cm) height range about three times a day over a 15-year period. That is unlikely to happen, but Ergotron always errs on the side of safety.

Motion Cycle Test with TRACE Monitor Mount

Certification Is a Priority

Company-wide, Ergotron is certified in accordance with ISO 9001:2015. This certification demonstrates Ergotron’s commitment to employing best-practice procedures in its facilities. Furthermore, our USA and China facility’s ISO 13485:2016 certification points to a robust quality management system overseeing our healthcare product manufacturing.

One reason for attaining this ISO certification is because Ergotron takes safety very seriously. And that is why we go a step further and emphasize complete certification of many of our products. For example, Ergotron medical carts are fully certified to UL/EN/IEC 60601-1 and CAN/CSA C22.2 No.601.1 M90 standards that regulate Electrical Medical Devices. This means the entire power system AND the cart itself are certified by a Nationally Recognized Testing Laboratory (NRTL). Full cart certification eliminates any fear of EMI (Electromagnetic Interference) and controls leakage to NFPA levels.

Look for the sticker: Certified carts display a label on their outside as proof of certification. Ergotron has it—for the entire cart!

Ergotron Carts - Entire Power System

Entire Power System

Our medical carts are certified—at both the power and cart levels.

Ergotron Carts - Entire Mechanical System

Cart Mechanics