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Our Service packages are designed to cover the entire product lifecycle to make life easier for customers: Integration and deployment, repair coverage, and preventive maintenance.
No one likes unexpected repairs. Preventive maintenance is key. Rely on Ergotron Services to ensure you get the most from your IT investment. Download this brochure to get a clear overview of our Service Program options.
Our Ergotron Service Maintenance Plan customers get complimentary access to seamless, secure & centralized management of carts from a web browser. Having comprehensive cart data at your fingertips allows you to significantly reduce or eliminate cart downtime, as well as monitor and manage battery life and security.
Two StyleLink SKY service levels are available with any service package.
Customers can utilize SKY and monitor their carts themselves. Included with Bronze, Silver, Gold and Platinum contracts.
Ergotron proactive monitoring
Ergotron service experts will remotely monitor your fleet proactively. Included with Diamond contract. Current contract upgrades available.
Late last year, the FDA sent an advisory letter to hospital administrators, warning them of the dangers associated with some battery-powered mobile medical carts. At Ergotron, we assure our customers of our long-standing commitment to safety, product durability and value. Check out our blog for more information, or listen to the Battery Chemistry and the Future of Hospital Safety podcast.
If you have any questions about your medical cart fleet (Ergotron-branded or not), our Services Team can help.
Our high-quality products are backed by specially trained support professionals who get the job done right the first time. Optimize product performance for years to come by relying on Ergotron Services.
Protect your investment...
Josh Wilson, Ergotron’s Director of Global Service Sales, discusses the benefits of the flexible Ergotron Service packages that cover the full product lifecycle.