Services

Customer focused, certified quality, complete coverage

Our Service packages are designed to cover the entire product lifecycle to make life easier for customers: Integration and deployment, repair coverage, and preventive maintenance.

Introducing Ergotron Services—now including StyleLink SKY

No one likes unexpected repairs. Preventive maintenance is key. Rely on Ergotron Services to ensure you get the most from your IT investment. Download this brochure to get a clear overview of our Service Program options.

Which SKY?

Two StyleLink SKY service levels are available with any service package.

StyleLink SKY

self monitoring

Customers can utilize SKY and monitor their carts themselves. Included with Bronze, Silver, Gold and Platinum contracts.

StyleLink SKY Pro

Ergotron proactive monitoring

Ergotron service experts will remotely monitor your fleet proactively. Included with Diamond contract. Current contract upgrades available.

The Future of Hospital Safety & Battery Chemistry

Our services team can help

Late last year, the FDA sent an advisory letter to hospital administrators, warning them of the dangers associated with some battery-powered mobile medical carts. At Ergotron, we assure our customers of our long-standing commitment to safety, product durability and value. Check out our blog for more information, or listen to the Battery Chemistry and the Future of Hospital Safety podcast.

If you have any questions about your medical cart fleet (Ergotron-branded or not), our Services Team can help.

We’ll Take Care of It

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Certified Support

Our high-quality products are backed by specially trained support professionals who get the job done right the first time. Optimize product performance for years to come by relying on Ergotron Services.

Protect your investment...

  • Expert technical assistance
  • Annual contracts & planned services
  • A network of certified technicians
  • 100% satisfaction guarantee

Ergotron Service: We’ll Take Care of It

Josh Wilson, Ergotron’s Director of Global Service Sales, discusses the benefits of the flexible Ergotron Service packages that cover the full product lifecycle.