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Dell™ Product Support

Custom Solutions for Dell by Ergotron

Dell and Ergotron have teamed together for true innovation in computer workspace systems. Check below for technical support resources related to your solution.

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Dell Mobile Computing Cart

Dell Mobile Computing Cart, Managed

Dell SKU: CARTMA
Ergotron P/N: K001283

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
Casters	K000949	Requires installation by certified technician
120V Controller Box Tech Sheet	K001321	Requires installation by certified technician
230V Controller Box Tech Sheet	K001322	Requires installation by certified technician
Fans Tech Sheet	K001323	Requires installation by certified technician
Notebook Shelf Tech Sheet	K001318	Can be installed by customer
Adapter Tray Tech Sheet	K001319	Can be installed by customer
Lock/pawls Tech Sheet	K001320	Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys	K001017	Set of 2 keys
Floor/Wall Security Kit Tech Sheet	K001324	Can be installed by customer. Optional accessory kit
Product Integration Tier 3	SRVC-PI-03	Hardware and cabling set-up by certified professional. 10-unit minimum
Product Integration Single Unit	SRVC-SPI-1	Hardware and cabling set-up by certified professional. Single-unit pricing
Annual Service Contract Platinum Level	SRVC-AMUTAB-P	Twelve-month maintenance contract. Ten-unit minimum
Annual Service Contract Gold Level	SRVC-AMUTAB-G	Twelve-month maintenance contract. Ten-unit minimum
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Cart

Dell Mobile Computing Cart, Unmanaged

Dell SKU: CARTUMA
Ergotron P/N: K001285

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
Casters	K000949	Requires installation by certified technician
120V Controller Box Tech Sheet	K001321	Requires installation by certified technician
230V Controller Box Tech Sheet	K001322	Requires installation by certified technician
Fans Tech Sheet	K001323	Requires installation by certified technician
Notebook Shelf Tech Sheet	K001318	Can be installed by customer
Adapter Tray Tech Sheet	K001319	Can be installed by customer
Lock/pawls Tech Sheet	K001320	Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys	K001017	Set of 2 keys
Floor/Wall Security Kit Tech Sheet	K001324	Can be installed by customer. Optional accessory kit
Product Integration Tier 3	SRVC-PI-03	Hardware and cabling set-up by certified professional. 10-unit minimum
Product Integration Single Unit	SRVC-SPI-1	Hardware and cabling set-up by certified professional. Single-unit pricing
Annual Service Contract Platinum Level	SRVC-AMUTAB-P	Twelve-month maintenance contract. Ten-unit minimum
Annual Service Contract Gold Level	SRVC-AMUTAB-G	Twelve-month maintenance contract. Ten-unit minimum
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell Mobile Computing Station 2.0

Dell SKU: 330-9367
Ergotron P/N: K001002

Product Information

Learn More Web Page
Product Sheet (PDF 288 KB)
Quick Reference Guide (PDF 4.6 MB)
Maintenance Schedule (PDF 260 KB)
Online Service Manual

Cisco Wireless-N Access Point

Quick Start Guide (PDF 1.2 MB)
User Guide (PDF 7.0 MB)
Installation Service Manual (PDF 1.1 MB)
Software Download (@cisco.com)

Dell PowerConnect™ 3524 Switch

Command Line Interface (CLI) Guide (PDF 16.6 MB)
User Guide (PDF 20.7 MB)
Spec Sheet (PDF 290 KB)
Software Download (@dell.com)

Service Kits

Kit	Part #	Comments
Controller Box	K001005	Requires installation by certified technician
Inlet Power Box	K001027	Requires installation by certified technician
Fan	K001007	Requires installation by certified technician
Power/Temp LED	K000947	Requires installation by certified technician
Caster, fixed	K001009	Requires installation by certified technician
Caster, swivel	K001010	Requires installation by certified technician
DC Power Dongle	K000952	Requires installation by certified technician
DC Power Dongle, 24 pack	K001231	Requires installation by certified technician
RJ45 Dongle	K001012	Requires installation by certified technician
Docking Station	K001013	Requires installation by certified technician
Dock Partitions tech sheet	K001014	Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable tech sheet	K000951	Can be installed by customer
Ethernet Switch tech sheet	K001029	Can be installed by customer
Door Lock tech sheet	K001016	Can be installed by customer. Also includes set of 2 keys
Door Keys	K001017	Set of 2 keys
Caster Keys	K001090	Set of 2 keys
Handle tech sheet	K000956	Can be installed by customer. Also includes handle tool
Handle Tool	K000962	Tool for handle installation
Upper Netbook Guide tech sheet	K001020	Can be installed by customer
AC Adapter tech sheet	K001021	Can be installed by customer. Includes 2 power cords
Cord Bay tech sheet	K001022	Can be installed by customer
9 mm Strain Relief tech sheet	K001065	Can be installed by customer. For North America only
WAP tech sheet	K001028	Can be installed by customer
WAP Cage tech sheet	K001071	Can be installed by customer
Power Cord tech sheet	K001006	Can be installed by customer. Plug = North America, NEMA 5-15
Anti-Static Mat	K000963	Can be installed by customer
Upper Door tech sheet	K001072	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell SKU: 330-4381
Ergotron P/N: K000978

Product Information

Learn More Web Page
Product Sheet (PDF 220 KB)
Quick Reference Guide (PDF 2.4 MB)
Maintenance Schedule (PDF 260 KB)

Wireless-N Gigabit Security Router with VPN

Quick Start Guide (PDF 930 KB)
User Guide (PDF 6.6 MB)
Installation Service Manual (PDF 230 KB)

24-Port 10/100 Switch

Quick Start Guide (PDF 3.1 MB)
Installation Service Manual (PDF 220 KB)

Service Kits

Kit	Part #	Comments
Controller Box	K000980	Requires installation by certified technician
Power Cord	K000979	Requires installation by certified technician
Fan	K000946	Requires installation by certified technician
Power/Temp LED	K000947	Requires installation by certified technician
Caster, fixed	K000948	Requires installation by certified technician
Caster, swivel	K000949	Requires installation by certified technician
DC Power Dongle	K000952	Requires installation by certified technician
DC Power Dongle, 24 pack	K001231	Requires installation by certified technician
RJ45 Dongle	K000953	Requires installation by certified technician
Docking Station	K000954	Requires installation by certified technician
Dock Partitions manual	K000959	Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable manual	K000951	Can be installed by customer
Lock manual	K001088	Can be installed by customer. Includes 2 keys
Silver Keys	K000961	Set of 2 keys
Black Keys	K001087	Set of 2 keys
Handle manual	K000956	Can be installed by customer. Includes tool
Handle Tool	K000962	Tool for handle installation
Upper Netbook Guide manual	K000957	Can be installed by customer
AC Adapter manual	K000958	Can be installed by customer. Includes power cord
Cord Bay manual	K000960	Can be installed by customer
Anti-Static Mat	K000963	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

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