Dell™ Product Support from Ergotron

Router & Switch
Service Kits
Troubleshooting
Sales Information

Router by Cisco

Wireless-N Gigabit Security Router with VPN

Quick Start Guide (PDF 930 KB)
User Guide (PDF 6.6 MB)
Installation Service Manual (PDF 228 KB)
Introduction Page (@cisco.com)
Service Request (@cisco.com, or call 866-606-1866)

24-Port 10/100 Switch

Quick Start Guide (PDF 3.1 MB)
Installation Service Manual (PDF 217 KB)
Introduction Page (@cisco.com)
Service Request (@cisco.com, or call 866-606-1866)

Ergotron offers several replacement parts to ensure your Dell Mobile Computing Station remains in peak operating condition. Contact Ergotron for more information about each kit.

Call Ergotron at 800-888-8458 for warranty part replacement or to purchase any of these kits.

Kit	Part #	Comments
Controller Box	K000945	Requires installation by certified technician
Power Cord	K000950	Requires installation by certified technician
Fan	K000946	Requires installation by certified technician
Power/Temp LED	K000947	Requires installation by certified technician
Caster, fixed	K000948	Requires installation by certified technician
Caster, swivel	K000949	Requires installation by certified technician
DC Power Dongle	K000952	Requires installation by certified technician
RJ45 Dongle	K000953	Requires installation by certified technician
Docking Station	K000954	Requires installation by certified technician. Includes 4 netbook slots
Dock Partitions manual	K000959	Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable manual	K000951	Can be installed by customer
Lock manual	K000955	Can be installed by customer. Includes 2 keys
Keys	K000961	Set of 2 keys
Handle manual	K000956	Can be installed by customer. Includes tool
Handle Tool	K000962	Tool for handle installation
Upper Netbook Guide manual	K000957	Can be installed by customer
AC Adapter manual	K000958	Can be installed by customer. Includes power cord
Cord Bay manual	K000960	Can be installed by customer
Anti-Static Mat	K000963	Can be installed by customer

Netbook Operation & Updates

Any issues related to the Latitute™ 2100 Netbook PC itself should be directed to Dell Support.

Power Issues

Problem	Possible Cause	Solution
Netbook(s) not charging	Unplugged power cord Improper docking of netbook(s) Tripped electrical circuit	Ensure power cord is fully connected to outlet Verify netbook is docked properly: green tab at dock’s edge should be visible Check facility circuit breakers If another electrical device shares the circuit, unplug that device
Power/Fault Status Indicator is flashing amber	Overheating	Ensure areas around fans/vents are clear Reduce room temperature below 86° F (30° C) Keep power cord plugged-in so fans continue to operate