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Custom Solutions for Dell by Ergotron

Dell™ Product Support

Custom Solutions for Dell by Ergotron

Dell and Ergotron have teamed together for true innovation in computer workspace systems. Check below for technical support resources related to your solution.


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Dell Mobile Computing Cart

Dell Mobile Computing Cart, Managed

Dell SKU: CARTMA
Ergotron P/N: K001283

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 13 MB)
 

Service Kits

Kit Part # Comments
Casters
 
K000949 Requires installation by certified technician
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician
230V Controller Box
Tech Sheet
K001322 Requires installation by certified technician
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys
 
K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. 10-unit minimum
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit pricing
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Cart (Latitude 13 Education Series)

Dell Mobile Computing Cart, Managed
(Latitude 13 Education Series)

Dell SKU: CARTMAL
Ergotron P/N: K001381

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 3.7 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 5.3 MB)
 

Service Kits

Kit Part # Comments
Laptop Dock Kit
 
K001374 Can be installed by customer. For Latitude 13 Education Series Laptop. Includes 1 dock, 2 rails
Casters
 
K000949 Requires installation by certified technician
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys
 
K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. 10-unit minimum
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit pricing
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Cart

Dell Mobile Computing Cart, Unmanaged

Dell SKU: CARTUMA
Ergotron P/N: K001285

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 13 MB)
 

Service Kits

Kit Part # Comments
Casters
 
K000949 Requires installation by certified technician
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician
230V Controller Box
Tech Sheet
K001322 Requires installation by certified technician
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys
 
K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. 10-unit minimum
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit pricing
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Upgrade Kit (Latitude 13 Education Series)

Upgrade Kit (Latitude 13 Education Series)
for Dell Mobile Computing Cart

Dell SKU: 409-BBDB
Ergotron P/N: K001373

Product Information

Learn More Web Page
Product Sheet (PDF 350 KB)
Quick Reference Guide (PDF 11 MB)

Instructional Video

Download (MP4 10.8 MB)
 

Service Kits

Kit Part # Comments
Laptop Dock Kit
 
K001374 Can be installed by customer. For Latitude 13 Education Series Laptop. Includes 1 dock, 2 rails
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell Mobile Computing Station 2.0

Dell SKU: 330-9367
Ergotron P/N: K001002

Product Information

Learn More Web Page
Product Sheet (PDF 288 KB)
Quick Reference Guide (PDF 4.6 MB)
Maintenance Schedule (PDF 260 KB)
Online Service Manual

Cisco Wireless-N Access Point

Quick Start Guide (PDF 1.2 MB)
User Guide (PDF 7.0 MB)
Installation Service Manual (PDF 1.1 MB)
Software Download (@cisco.com)

Dell PowerConnect™ 3524 Switch

Command Line Interface (CLI) Guide (PDF 16.6 MB)
User Guide (PDF 20.7 MB)
Spec Sheet (PDF 290 KB)
Software Download (@dell.com)

Service Kits

Kit Part # Comments
Controller Box
 
K001005 Requires installation by certified technician
Inlet Power Box
 
K001027 Requires installation by certified technician
Fan
 
K001007 Requires installation by certified technician
Power/Temp LED
 
K000947 Requires installation by certified technician
Caster, fixed
 
K001009 Requires installation by certified technician
Caster, swivel
 
K001010 Requires installation by certified technician
DC Power Dongle
 
K000952 Requires installation by certified technician
DC Power Dongle,
24 pack
K001231 Requires installation by certified technician
RJ45 Dongle
 
K001012 Requires installation by certified technician
Docking Station
 
K001013 Requires installation by certified technician
Dock Partitions
tech sheet
K001014 Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable
tech sheet
K000951 Can be installed by customer
Ethernet Switch
tech sheet
K001029 Can be installed by customer
Door Lock
tech sheet
K001016 Can be installed by customer. Also includes set of 2 keys
Door Keys
 
K001017 Set of 2 keys
Caster Keys
 
K001090 Set of 2 keys
Handle
tech sheet
K000956 Can be installed by customer. Also includes handle tool
Handle Tool
 
K000962 Tool for handle installation
Upper Netbook Guide
tech sheet
K001020 Can be installed by customer
AC Adapter
tech sheet
K001021 Can be installed by customer. Includes 2 power cords
Cord Bay
tech sheet
K001022 Can be installed by customer
9 mm Strain Relief
tech sheet
K001065 Can be installed by customer. For North America only
WAP
tech sheet
K001028 Can be installed by customer
WAP Cage
tech sheet
K001071 Can be installed by customer
Power Cord
tech sheet
K001006 Can be installed by customer. Plug = North America, NEMA 5-15
Anti-Static Mat
 
K000963 Can be installed by customer
Upper Door
tech sheet
K001072 Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell Mobile Computing Station

Dell SKU: 330-4381
Ergotron P/N: K000978

Product Information

Learn More Web Page
Product Sheet (PDF 220 KB)
Quick Reference Guide (PDF 2.4 MB)
Maintenance Schedule (PDF 260 KB)

Wireless-N Gigabit Security Router with VPN

Quick Start Guide (PDF 930 KB)
User Guide (PDF 6.6 MB)
Installation Service Manual (PDF 230 KB)

24-Port 10/100 Switch

Quick Start Guide (PDF 3.1 MB)
Installation Service Manual (PDF 220 KB)

Service Kits

Kit Part # Comments
Controller Box
 
K000980 Requires installation by certified technician
Power Cord
 
K000979 Requires installation by certified technician
Fan
 
K000946 Requires installation by certified technician
Power/Temp LED
 
K000947 Requires installation by certified technician
Caster, fixed
 
K000948 Requires installation by certified technician
Caster, swivel
 
K000949 Requires installation by certified technician
DC Power Dongle
 
K000952 Requires installation by certified technician
DC Power Dongle,
24 pack
K001231 Requires installation by certified technician
RJ45 Dongle
 
K000953 Requires installation by certified technician
Docking Station
 
K000954 Requires installation by certified technician
Dock Partitions
manual
K000959 Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable
manual
K000951 Can be installed by customer
Lock
manual
K001088 Can be installed by customer. Includes 2 keys
Silver Keys
 
K000961 Set of 2 keys
Black Keys
 
K001087 Set of 2 keys
Handle
manual
K000956 Can be installed by customer. Includes tool
Handle Tool
 
K000962 Tool for handle installation
Upper Netbook Guide
manual
K000957 Can be installed by customer
AC Adapter
manual
K000958 Can be installed by customer. Includes power cord
Cord Bay
manual
K000960 Can be installed by customer
Anti-Static Mat
 
K000963 Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits