Careers at Ergotron—Quality

Ergotron is growing FAST and we need to bring good people on board. Look below to see positions that are currently available. We offer a competitive compensation package and great benefits in a business casual environment. Résumé submission information is located at the bottom of this page.

Eagan, Minnesota, USA

Position Summary

Provide ongoing global support of production released materials using Quality Engineering principles.
Position Responsibilities include:
Maintains supplier and manufacturing Quality Plans for production released materials in US and Europe Works with suppliers, assemblers, and customers in US and Europe to resolve quality issues on production released materials Approves supplier pre-shipment inspection and test data prior to shipment to ensure compliance Works with suppliers to develop robust supplier quality plans to ensure “Quality at the Source” controls Approves production released material engineering change orders (ECO’s) for US and Europe Presides over MRB board for production released materials for US and Europe Initiates engineering change orders including pre-approved NCR’s, marked-up drawings and BOM’s to resolve manufacturing issues and implement cost and manufacturability improvements for US and Europe Initiates and manages NCR resolution process of production released materials for US and Europe Drives root cause analysis and closed-loop-corrective-action (CLCA) and preventive actions back through the supply chain, design engineering, and the Quality Management System (QMS) Investigates and quickly resolves repetitive and high profile customer complaints for US and Europe Resolves factory “line down” and “manufacturability” issues for US and Europe Ensures action taken in response to quality issues is effective and commensurate to the situation (escalate issues to management where appropriate) Facilitates process improvement projects (i.e., lean, six sigma) to continuously improve QMS efficiencies Travels (up to 20%) to EU and China to establish robust supplier control plans, transfer manufacturing processes and controls, or assist customers in the resolution of a systemic quality issue Support Purchasing on material cost reduction projects Generates engineering change orders for design improvement opportunities Works within defined budgetary guidelines Communicates effectively with co-workers, suppliers, and customers on quality related activities

The ideal candidate will have the following qualifications

Bachelors Degree in Quality or Engineering Discipline Minimum of five years experience in Quality field Well rounded understanding of Quality Assurance principles and practices Well developed English communication skills (written/verbal) Excellent analytical problem solving skills (progressive and growing culture) Strong ISO-9001 process development background Good computer skills with proficiency in Word, Excel, Visio, and PowerPoint Strong customer relations skills Strong interpersonal relations and teambuilding skills Familiar with product development steps and principles Ability to train, lead, motivate and mentor personnel