| Q | I can’t find a specific Ergotron part number on your site. Does this mean it’s unavailable? |
| A | If you can’t find what you’re looking for on this site, contact Ergotron. We have many other products available, and our Customer Care team is ready to help find the right solution for you. |
| Q | Do Ergotron products comply with environmental standards like RoHS? |
| A | Ergotron is commited to compliance with all applicable laws and regulations that concern human health and environmental risk. Read more about Ergotron’s Environmental Compliance. |
| Q | What type of warranty does Ergotron equipment carry? |
| A | Go to our Warranty Policy page for complete details. |
| Q | Is your equipment compatible with clean room operations? |
| A | Some Ergotron products have been used successfully in clean room operations. Contact your Ergotron representative for more information. |
| Q | Can I order an evaluation unit? |
| A | In certain circumstances, you may evaluate a StyleView Cart for a period of 45 days. Contact your Ergotron sales representative to learn more about Ergotron's evaluation program. |
| Q | Why is there no CE Marking on Ergotron products? |
| A | The CE marking may only be placed on a product that falls under one or more of the directives that address the basis for placing a CE marking on a product. Ergotron arm and pivot products do not fall under the definition of machinery as defined in directive BS EN 292 of CE or any other directives. |
| Q | Why do Ergotron products not fall under the machinery directive BS EN 292 of CE? |
| A | The CE directive BS EN 292 does not apply to non-powered equipment such as Ergotron products. Since our products can only be used to position devices where the operator provides all moving force (meaning that the motion of the product will stop immediately when the operator ceases to apply force to the product), our products do not fall under the definition of machinery as defined in BS EN 292. The CE directive’s definition of a “machine” implies that it has controls available to an operator that instigate powered-operation (whether it be pneumatic, hydraulic, mechanical or electrical), which results in motion. Consequently, there is no CE Marking on Ergotron equipment. |