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Part Number: SRVCE-PMP-03
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Description: Preventive Maintenance for powered StyleView Cart
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Ten cart minimum, price is per cart, 36-month duration
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All services conducted by a trained and certified service provider
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* Requires separate purchase of Cart Integration service. Purchase of three-year program required within one year of integration service. Initial maintenance visit occurs approximately 12 months after integration
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Includes:
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One on-site visit per year over three consecutive years
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Detailed inspection of entire cart—upper cart, lower cart and power system—including adjustment of all counterbalance mechanisms
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Replacement of up to $50 USD worth of broken or worn parts over a three-year period
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Analysis of StyleLink installation: Review of StyleLink files 30 to 45 days after install to make recommendations for best practices. StyleLink files will be downloaded by Ergotron during annual visits, analyzed and reported. All recommendations made within 3 business days
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Preventive maintenance checklist used to evaluate entire cart
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Service report on cart at completion of the maintenance visit, which documents service on each cart for your asset management
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Follow up: contact to ensure satisfaction after completion of each visit
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Thirty-day warranty, starts on final day of service site visit
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